Frequently Asked Questions
How far are you from Carbondale? About 7 miles south (about 10 minutes).
How secluded are you? The cabins are at the end of a dead end road, but are only 3 minutes from Highway 51. The back patio where the hot tub is is very private and is not in view of any other cabin year round. In the winter you can see the other cabins from each other through the trees, but in the summer you cannot see one cabin from another. Sound does travel, so we ask our guests to repect the privacy of our other guests. Cabin 1 is the most visible in the winter to a private residence from the front of the cabin. However, the cabins are located close enough that if you want to rent 2 or 3 cabins for a larger gathering you are within walking distance. We have posted photos of the views from each cabin from one another on our more photos page Please Take a Look. Also, please view the satellite image on our location page.
What is the difference between the three cabins? Cabin 2 and cabin 3 are based on the exact same floor plan and design as cabin 1. The only difference is that cabin 2 and cabin 3 have a covered back porch and cabin 1 has an open patio with the hot tub under the stars.
What items do I need to bring? Your own personal toiletry items, food, any special type of cookware, charcoal for the grill and matches.
What items do you recommend I bring? Beach towels for the Hot Tub charcoal, matches or lighter, a flashlight since the light from the cabins is the only light on the property and first aid kit.
Will the fireplace be on during my stay? We do not turn the fireplaces on in the fall until the temperature outside is below freezing for more than 1 week. We get very mild weather in October so the fireplaces ususally do not get turned on until November and get turned off in March or April. The fireplace generates alot of heat and we have found that if we turn them on when the weather is warm then guests open the windows and turn on the air conditioning in order to run the fireplace. We watch the weather forecast and will have the fireplace on prior to your arrival if the temperature drops low enough. Thank you for helping us conserve energy and keep costs low.
What items do you provide? We provide paper towels, toilet paper, linens and towels, folgers brand regular and decaf coffee, salt and pepper, cooking utencils, cookware, dishware, dish soap and hand soap. Please call me if we forgot something.
Will my cell phone work at the cabin? There is a verizon tower only a couple of miles away and so there is good signal. We have been told that AT&T customers get good service at our cabins. We are not certain about other cell phone carriers. If you are concerned that you will not be able to be reached in case of an emergency we will give you the direct land line telephone number to your cabin.Do you provide wireless internet? No, we do not provide wi-fi. There is a gas station in Cobden (about 10 minutes away) and a McDonalds in Carbondale (less then 10 minutes away) that provide free wi-fi. Wireless services are avaialble through a cell phone provider.
Is there an outdoor fire pit? Yes. Each cabin has a fire pit off of the back porch. You can purchase firewood at the Hucks gas station on Highway 51 and Pleasant Hill Road in Carbondale and seasonally at Arnolds Market on Highway 51 just past Pleasant Hill Road.
What is there to do around there? Please take the time to view our area attractions page. We are the closest private cabin rental to Giant City State park which offers great hiking trails among huge sandstone cliffs and boulders, horseback riding at Giant City Stables, dining at the historic Giant City Lodge Restaurant, rock climbing and picnicing. The cabins are only about 10 minutes to the Shawnee Hills Wine trail which features several local wineries. We are only about 5 minutes from Cedar Lake which offers fishing from the shore, boating, and swimming at Cedar Lake Beach. These are just a few ideas. We have some brochures in the cabin about area attractions and an area guide that we put together.
Where is there to buy groceries and supplies? We recommend Arnolds Market in Carbondale. It is the closest grocery store to the cabin and carries local produce and a butcher shop. If you are coming from Carbondale you will pass it on your left on Highway 51 just past the Citgo gas station (turn left at the first stoplight fast Pleasant Hill Road and follow the sign).
Arnolds Market 2141 South Illinois Avenue, Carbondale. 618-529-5191
How do I make a reservation? You can use our secure on line reservation system or call me during office hours of 9 AM - 7 PM. I do need a credit card and a 50% deposit to reserve your stay. If I do not answer the office phone, please call me on my cell or leave a message. I try to be good about returning my calls. However, I am not always in our home office. It is just me taking calls and cleaning cabins so if possible please use our online reservation system.
How to we check in and check out? We do not have an office on site, so you will need to contact me a few days prior to the check in date to obtain the check in information. Check in is at 4 PM or anytime after. We will discuss final payment when you contact me for your check in information a few days prior to your stay. To avoid deley at check in please do not wait until you arrive at the cabins to call for your check in information. We provide you with a code for the lock box mounted on the wall next to the front door of the cabin that contains the key. We ask our guests to email me (I do not check my email on a daily basis sometimes, so please call me on my cell if I do not respond to your email in a reasonable time frame to obtain your code) or phone me a few days prior to thier stay for the code. Check out is at 12 PM. To check out you just lock the door and leave the key on the counter in the kitchen. We leave a note on the kitchen counter explaining all of this.
Is the cabin hard to find? Most people have not had any trouble finding the cabins. But please be aware that Oak Grove Cabins and new Walnut Grove Cabins are located on separate acreage. We have placed the location of each on the maps on the location page of the website. We recommend following the directions on our location page. If you are using a mapping system other than google maps you may find that they do not give you correct directions! We am not always able to be reached immediatley to provide directions (especially at night) so please make sure that you have printed off the directions on our location page prior to your travel.
Do you have a hot tub? Yes, it outdoors at each cabin on the back porch. Cabin 1 is out under the stars and cabin 2 and cabin 3 have their hot tubs on a covered porch. They are all brand new and open all year round.
What is the weather like there? The winters here are mild. We seldomly get large snow storms and most of the winter we do not have any snow on the ground. The summers can be very hot, but the cabins are mostly shaded by very large trees and have central air conditioning and ceiling fans.
Is there an extra cleaning fee? No. Unless the cabins cleaning policy is not met. We have a one page simple list that you can find on our rental policy that states what we require. This simple list is also posted in the cabins.
I am coming to visit a family member or friend in the area. Is is okay if they come to visit me at the cabin? We are fine with a family member coming for a short visit to your cabin, but we do not allow for you to entertain guests at the cabin. We only allow a maximum of 4 guests in each cabin. Please be resonable that the cabins have only 1 bathroom and are not designed for large groups or parties. If you need a larger lodging facility there are many cabins in the area that we can refer you to. This also means no tents in the yard for additonal guests! You will be asked to leave!